#GlobalNews: “Bell Aliant says cable cuts that led to cell outages in Eastern Canada were ‘perfect storm’”
Bell Aliant says a widespread outage of its East Coast telecommunications network this month was the result of a “perfect storm” involving construction crews not checking where to dig.
The Aug. 4 breakdown affected emergency services in many parts of the region, caused widespread cellular outages on Bell, Telus, Virgin and Koodo, and also interrupted internet and some land line services for about four hours.
READ MORE: Service restored following widespread cellphone outages in Atlantic Canada
Bell spokesman Nathan Gibson says the first cut was by a highway construction crew near Drummondville, Que.
He says service wasn’t impacted in any significant way because of redundancy in the network – until a second major cut near Richibucto, N.B., by a logging company in a densely forested location.
READ MORE: Experts raise concern after latest cellular network outage in Atlantic Canada
He says the latter cut was difficult to access and took some time to locate precisely, and the site’s inaccessibility slowed the arrival of heavy equipment and repair crews.
The spokesman says in an email the armoured cables are deeply buried, but cuts can occur when third parties using backhoes don’t properly follow Bell location guides “or simply go ahead with their work without asking” for locations.
Note: “Previously Published on: 15 August 2017 | 5:43 pm, as ‘Bell Aliant says cable cuts that led to cell outages in Eastern Canada were ‘perfect storm’’ on GLOBALNEWS CANADA. Here is a source link for the Article’s Image(s) and Content”.